IT Support - Application & Infrastructure Administrator (f/m/d)

  • Location: Vienna, Austria
  • Full-Time Employment

About Global Rail

Global Rail Group is a young but fast-growing group of companies working in different domains of international Railway Infrastructure Management. Our focus is on bringing new technology and digitalisation to the railway industry in order to support the optimization of the railway asset management.  

Our Vision

We want to passionately contribute to the success of the railway system. Our mission is to ensure the solid and professional set-up and growth of the railways as the most sustainable and environmentally friendly transport system. We are excited to be part of this fast growing and innovating system.

Your role as Application & Infrastructure Administrator

  • You will have overall responsibility for managing the help desk ticketing system / 1st and 2nd Level Support (telephone, e-mail, personal, remote) handling all aspects of IT technical support for the complete group and prioritising your own workload
  • You will administrate Global Rail Group IT-Infrastructure in collaboration with external partners (IT-Network, workspaces, Azure, Office 365 e.g.)
  • You will be project leader for IT-projects
  • You will be responsible for the overall IT Inventory, User Management etc
  • You will work with our international branches (mostly Germany)
  • Some occasional business travel required

Your profile

  • You have completed a degree or comparable training with a focus on IT
  • You have at least 1-3 years working experience
  • Excellent knowledge of Microsoft Office 365 / SharePoint administration
  • Excellent knowledge of Microsoft Server/Client administration
  • Knowledge of other applications is a plus
  • Excellent knowledge of written and spoken English as well as German
  • You proactively solve issues 
  • You are ready to take initiative and are used to working independently in a matrix organization

Our offer

  • As a member of our company, you will be part of a global, rapidly growing team within a global system house in the railway sector, which stands for new and innovative ways in the area of optimizing the railway track
  • For our employees we offer a competitive market-compatible gross salary which will be adapted according to your qualification and relevant experience
  • A bonus package will also be offered
  • With us you can help shape your career, meet short decision-making paths, a tolerant and open community that values your performance and takes your personal needs into account

What to expect from Global Rail Group

  • We believe that we can only evolve and thrive as a company with a highly diverse mix of employees and by ensuring a healthy work-life balance
  • We have a strong culture of collaboration where Team Spirit, Accountability, Passion, Pioneering Spirit are key
  • We will encourage you to take on new responsibilities, work across different functions, become involved in new projects, as well as completing international assignments
  • In return, we have hybrid working option (headquarters, home office)